The popularity of electric vehicles makes electric vehicle chargers an indispensable device in daily life, but in the actual use process, users will inevitably encounter some questions or technical problems. To this end, the MRCARTOOL team has collated the most common problems in customer feedback and provided detailed solutions, hoping to help everyone easily get started and enjoy an efficient charging experience.
Electric Car Charger Installation Precautions
This product must be installed by individuals who are trained and qualified to work with electrical systems.
Incorrect installation or testing of this product may damage the vehicle’s battery or the AC charging station. Such damage is not covered under the warranty.
Before installation, ensure that the foundational equipment meets the necessary requirements, including dedicated wiring and an air switch. The product must be installed in the pre-designated location.
Avoid installing this product near flammable, explosive, or combustible materials, as well as chemicals.
Always turn off the power on the circuit breaker before starting the installation process.
By following these precautions, you can ensure a safe and efficient installation process.
Electric Vehicle Chargers APP Connection Tutorial
1. App download and installation
Scan the QR code to install the app
Note: The MRCARTOOL S311 Electric Vehicle Charger has a difference between the upgrade version and the basic version, and the basic version has no APP function
2. Adding the device
- Press the emergency stop switch, then turn the knob within 5 seconds to release the switch, putting the device into network configuration mode.
- Connect the phone to the WlF network and enable Bluetooth.
- Open the app, click on “Add Device,” and wait for device detection.
- After successful detection, add the device and input the WlFl name and password, then wait for successful device addition.
EV Charger Reset Password Tutorial
Press the red emergency stop switch.
Power off and restart.
Enter the “Set New Password” interface, where users can reset their passwords.
Summary
If you have more questions, please feel free to contact the MRCARTOOL customer service team or visit our official website.