Shipping, Ordering& Return

Choose the proper attribution and click add to the cart and click the checkout button to place an order. Buy it now button can lead you to checkout page.

NOTE: If you have bulk purchasing needs, please contact us to communicate specific purchasing needs, we will give wholesale purchasing prices and purchase methods according to the actual situation.

When you need to change the delivery address, please contact us within 12 hours. We will ship normal orders within 24 hours. For online contact please click here>>

If you want to change your order or cancel your order, you must contact our online customer service or customer support email: seller@mrcartool.net  within 12 hours of placing your order and send us both your request and order number so that we can quickly install your request to solve the problem.

We will reply to you as soon as we receive the information on working days, if you do not receive our reply immediately, please do not worry, we are just on vacation, working days we can still deal with you in time!

Online Support Please click here>>

Under normal circumstances we will arrange for your order to be shipped within 24 hours. If there are out of stock or other circumstances, we will arrange shipment for you within 72 hours.

When we receive a refund request from a customer in the “Unshipped” or “Refund Only” status, we will complete the refund operation within 24 hours of a working day, and it will be postponed in case of non-working days.

Notes:

1. For PayPal payment, when we issue a refund instruction, the customer will receive a refund immediately.

2. For credit card payment, when we issue the refund instruction, your issuing bank will receive our refund within 24 hours, but some banks will have the problem of processing time delay, generally about 1-20 days (this will vary depending on different banks). You can contact customer service to ask for the refund ARN number. The payer can verify the refund status with the credit card issuer through the refund ARN number.

The payment methods on our website are credit card, PayPal, bank transfer. Most of our customers use PayPal.

If you need to pay by bank transfer, please contact our staff.